HELLO, MY NAME IS
MATT JAMES,
 
 

a Cisco enthusiast living in Cincinnati Ohio. I love working with new technology, and making great ideas happen.

 
 

Certified in

About me

 
 
"The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy."
- Martin Luther King, Jr. -
 
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A brief info about me

A little about myself, and the UI & UX design services I provide. My name is Mathew joyson and I’m a designer, illustrator, author based in London. I'm a London based web designer with a passion for CSS. Lorem Ipsum dolor.

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Personal Info

Name
Matt James
Date of birth
02-27-1988
Age
25
Current Employer
Cincinnati Bell
Position
Tier II VoIP Technician

Resume

 
 
"I think if you were to look at my resume in total
you would see a lot of things that are kind of all over the map."
- Don Cheadle -
 
Download Matt's Resume

Work Experience  

Tier 2 VoIP Technician - Cincinnati Bell July 2011 - Present
  • Create customer/tier 1 training material
    • Video (Final Cut Pro, Photoshop)
    • Web (HTML, CSS)
  • Aid in new customer turn-ups/MPLS provisioning
    • Static routing
    • IP addressing
    • VRF creation
    • BGP route injection
    • Provision customer equipment from scratch (Cisco, Adtran)
      • FXS handoff
      • Pri handoff
      • IP phones
  • Perform various soft-switch configuration/troubleshooting (Broadsoft Suite)
    • Call Forwards
    • Hunt Groups
    • Voice Mail Support
  • Troubleshoot/Support IP Phones (Cisco, Polycom)
    • Provisioning
    • Registration complications
  • Troubleshoot VoiceProtocols
    • ISDN signaling
    • FXS/Dial-Peers
    • SIP signalig
  • Troubleshoot Data Connectivity
    • Customer facing
    • Core Routes
Help desk support - Data Processing SciencesJune 2010 - July 2011
  • Monitor American Family’s network
  • Perform various router and switch troubleshooting
  • Provide End User Support for computer, printer, Citrix and server issues.

My Skillset

HTML5
PHP
MySQL
jQuery
CSS3
  • PHP
  • HTML5
  • CSS3
  • MySQL
  • JQuery

Certifications

 
 
"Develop a passion for learning. If you do, you will never cease to grow."
 - Anthony J. D'Angelo -

Completed Certifications:

October 4, 2009

  • - Describe the operation of data networks
  • - Implement a small switched network
  • - Implement an IP addressing scheme and IP services to meet network requirements for a small branch office
  • - Implement a small routed network
  • - Explain the appropriate administrative tasks required for a WLAN
  • - Identify/describe security threats and general methods to mitigate those threats
 

January 11, 2010

  • - Configure, verify and troubleshoot a switch with VLANs and interswitch communications
  • - Implement an IP addressing scheme and IP Services to meet network requirements in a medium-size Enterprise branch office network
  • - Configure and troubleshoot basic operation and routing on Cisco devices
  • - Implement, verify, and troubleshoot NAT and ACLs in a medium-size Enterprise branch office network
  • - Implement and verify WAN links
 

January 23, 2012

  • - Describe the characteristics of a Cisco Unified Communications solution
  • - Provision end users and associated devices
  • - Configure voice messaging and presence
  • - Maintain Cisco Unified Communications system
  • - Provide end user support
 

Feburary 25, 2013

  • - Implement VLAN based solution, given a network design and a set of requirements
  • - Implement a Security Extension of a Layer 2 solution, given a network design and a set of requirements
  • - Implement Switch based Layer 3 services, given a network design and a set of requirements
  • - Prepare infrastructure to support advanced services
  • - Implement High Availability, given a network design and a set of requirements
 

Certifications in Progress:

TBD

  • - Characterize a customer's existing network and identify customer needs
  • - Simplify the complexities of a customers network problems by creating a Cisco scalable solution
  • - Predict the amount/types of traffic caused by a customer's applications
  • - Assemble Cisco product lines into an end-to-end networking solution
  • - Build a prototype network structure so that a customer understands the proposed design requirements
 

TBD

  • - Implement an EIGRP based solution, given a network design
  • - Implement a multi-area OSPF Network, given a network design
  • - Implement an eBGP based solution, given a network design
  • - Implement an IPv6 based solution, given a network design
  • - Implement an IPv4 or IPv6 redistribution solution, given a network design
  • - Implement Layer 3 Path Control Solution
 

TBD

  • - Maintain and monitor network performance
  • - Troubleshoot Multi Protocol system networks
 

TBD

  • - Core SIP
  • - Wireshark
  • - SIP-T and the PSTN
  • - SIP, VoIP and QoS
  • - SIP Security
  • - Firewalls, NAT and Session Border Controllers
  • - SIP Trunking
  • - Testing, Troubleshooting and Interoperability
  • - ENUM, DNS and VoIP Peering
  • - SIP and Fax over IP
  • - SIP and Unified Communications

Contact

 
 
"Each contact with a human being is so rare, so precious, one should preserve it."
 - Anais Nin -
 

Drop me a line

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Contact Info

Address
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Phone
+123.456.7890
E-mail
Email@domainame.com
Skype
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